Verizon Wireless is throwing its endorsement behind the updated CTIA Consumer Code for Wireless Service today.
Here’s our COO Dan Mead: “It’s important for American consumers to have trust in their interactions with their wireless company, and Verizon Wireless works day in and day out to exceed those expectations.”
As of today, Verizon Wireless complies with and exceeds CTIA’s Consumer Code for Wireless Service, including offering the following to customers:
Detailed coverage maps at www.verizonwireless.com, including address-level maps for voice and data services and coverage for additional specific features and services
An extension of the Code’s 14-day trial period for service with its 30-day Worry Free Guarantee®
Extended business hours for customer service and 24-hour technical support assistance for general inquiries, reporting of lost or stolen devices, and basic troubleshooting
24-hour customer access to personal account and service information through My Verizon with self-management options for billing, calling plan and equipment changes, upgrading service, devices and adding features, and managing Friends & Family® and Usage Controls
Verizon’s wireless arm added a net 665,000 contract customers in the quarter, boosted by a steady rollout of Droid smartphones that run on Google Inc.’s Android software.
That represented a 40% decline from a year earlier but outpaced AT&T, which reported Thursday it added a net 496,000 contract customers in quarter despite the launch of the iPhone 4 at the end of the period.
"We still see a lot of upside here now that we’re in a much better position from a device line-up perspective," Verizon Chief Financial Officer John Killian said in an interview.
The national gospel choir competition gives church choirs across the country a chance to win the title of “The Best Church Choir in America” and up to $50,000 in cash and prizes.
CeCe Winans, gospel industry legend and winner of numerous GRAMMY® and Stellar Awards, will join co-host and GRAMMY-winning songwriter, producer, arranger and music director Donald Lawrence as the tour emcee at each of the 14 regional competitions and the finale. Marvin Sapp, Hezekiah Walker, Byron Cage, James Fortune, Dorinda Clark Cole, Fred Hammond, Kurt Carr, Richard Smallwood and more will join the competition as judges.
Houston (Sept. 9, Toyota Center)
Jacksonville, Fla. (Sept. 11, Jacksonville Veterans Memorial Arena)
Memphis, Tenn. (Sept. 14, FedEx Forum)
Philadelphia (Sept. 17, Wachovia Center)
Washington, D.C. (Sept. 18, Verizon Center)
Newark, N.J. (Sept. 22, Prudential Center)
Cleveland (Sept. 24, Quicken Loans Arena)
Detroit (Sept. 25, Joe Louis Arena)
Chicago (Sept. 27, United Center)
Charlotte, N.C. (Sept. 30, Time Warner Cable Arena)
Droid X belongs at or near the top of the Android list. Verizon has a sterling reputation. Call quality was good. In a week’s worth of testing, I never had a dropped call. Find an iPhone user who can say the same. I hear all the time from folks wondering if and when the iPhone will land on Verizon’s network. I wouldn’t bet on that happening soon.
Meanwhile, Droid X is a standout in its own right.
“If you who crave power, speed, flexibility, dropless calls an almost-Imax screen and Verizon’s network (as opposed to Sprint and its similar Evo), the Droid X is a big, beautiful contender for the “best Android phone on the market” crown.”—David Pogue, the New York Times
“We have the network to deliver the device. The reason people carry devices with them is that they like to make and receive calls.”— Sanjay Jha, chief executive office of Motorola in the New York Times